Last Updated: 27 October, 2024

Defy Age Limits (“we,” “us,” or “our”) is committed to protecting the privacy and security of visitors to Defy Age Limits (the “Website”). This Privacy Policy describes how we collect, use, and share information about you when you use our Website. By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Website.

1. Information We Collect

We may collect and process the following types of information:

- Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, or billing information, when voluntarily provided by you through forms, subscriptions, or purchases on our Website.

- Usage Data: Information about your interaction with the Website, including IP addresses, browser types, device information, pages visited, and time spent on pages. This information is collected through cookies and similar tracking technologies.

- Health and Wellness Data: We may collect information related to your health and wellness if you choose to participate in questionnaires, surveys, or programs. This information will only be used in accordance with applicable laws and with your explicit consent.

2. How We Use Your Information

We may use your information for the following purposes:

- To Provide Services: To deliver requested services, respond to inquiries, and communicate with you about your account.

- To Improve User Experience: To analyze and improve the Website’s performance, understand visitor preferences, and develop new features.

- To Send Marketing Communications: If you consent, we may send you newsletters, promotional offers, and information about products and services that may interest you. You can opt out at any time.

- To Comply with Legal Obligations: To fulfill legal and regulatory requirements, such as responding to subpoenas or complying with applicable laws.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect Usage Data, personalize your experience, and analyze site traffic. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of the Website.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with third parties in the following circumstances:

- Service Providers: We may share information with trusted third-party service providers who assist us in operating our Website, conducting our business, or serving our users, such as payment processors, analytics providers, and email marketing services. These providers have access to your information only as necessary to perform their functions and are obligated to maintain its confidentiality.

- Legal Compliance: We may disclose your information to comply with applicable laws, respond to lawful requests, or protect the rights, safety, or property of Defy Age Limits, our users, or others.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no online service is completely secure, and we cannot guarantee absolute security of your data. You are responsible for safeguarding any passwords or access codes to your account.

Sensitive Health Information

If you voluntarily provide health-related information (such as responses to questionnaires or surveys about your breathwork experience), we treat it as sensitive data and handle it in accordance with applicable data protection laws. This information is used only to improve your experience with our wellness programs and is not shared with third parties without your consent, except as required by law.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Once your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict its use. You may also have the right to withdraw your consent to our use of your information. To exercise your rights, please contact us at maud@defyagelimits.com.

8. International Data Transfers

If you are accessing the Website from outside Nee Zealand, please note that your information may be transferred to and processed in New Zealand, where data protection laws may differ from those in your jurisdiction. By using the Website, you consent to this transfer.

9. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with their personal information, please contact us, and we will take appropriate steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after any changes signifies your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Defy Age Limits

maud@defyagelimits.com